Axycos was founded by operators — not consultants. We've built, managed and scaled support teams for hundreds of technology companies over 20 years. We know what works, what doesn't, and how to get your team operational in under 30 days.
Started building outsourced support operations in Tunis for French-speaking markets. Learned the fundamentals of what makes a great BPO engagement — and what breaks one.
Built and managed multilingual support centers serving European tech companies. Grew to over 250 agents across voice, chat, email and back-office operations.
After selling the previous operation, we started Axycos with a clear focus: premium BPO for technology companies. No call center volume plays — just deep, expert support partnerships.
Headquarters in Paris for commercial relationships and strategy. Delivery center in Megrine, Tunis for operations — giving clients the ideal combination of European alignment and nearshore efficiency.
Close to clients. Efficient for operations.
We work as an extension of your team — not a supplier. We know your product, your tone, and your customers as well as you do.
Under 30 days to go live is our standard — but we never rush the knowledge transfer that makes that speed sustainable.
We don't bolt on languages. Our teams are built multilingual from day one — EN, FR, ES, DE, IT as a baseline.
GDPR, PCI DSS, ISO 27001 alignment isn't a checkbox — it's how we operate every engagement, from agent access to data handling.
Live dashboards, weekly reports, and honest conversations about what's working and what needs improving. No black boxes.
We use AI to make our agents faster and more accurate — but every customer interaction is owned by a human who cares about the outcome.
Tunis is one of the best-kept secrets in European BPO. Highly educated workforce, French and English fluency, minimal time zone difference with Europe, and a culture that aligns naturally with European business standards.
Book a 30-minute discovery call. No pitch, no pressure — just an honest conversation about your support challenges and whether Axycos is the right fit.